top of page

Privacy & Terms

Welcome to Forlan Logistics Ltd. Learn more about our privacy policy and terms of use of our website from this page.

Privacy Policy

At Forlan Logistics, we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy policy explains data collection and use in those situations. Please read this document for more information about our storage and use of the details we collect.


Collecting non Personal Information

Forlan Logistics collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements (our "Advertisers"), or the websites and online services where we display advertisements ("Publishers"). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as "Retargeting"). We collect information about where you saw the ads we serve you and what ads you clicked on.

Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you.

Personal information collected by Forlan Logistics often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.


Use of your Personal Information


We use your personal information for five primary purposes:

  • To make the site easier for you to use by not making you enter your personal information more than once.

  • To help you quickly find services or information on Forlan Logistics.

  • To assist in the assignment of a personal representative to aid you in your dealings with Forlan Logistics.

  • To help us create and deliver content most relevant to you.

  • To alert you to special offers, updated information and other new services from Forlan Logistics.


Forlan Logistics will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

Conform to the edicts of the law or comply with legal process served on Forlan Logistics or the site.

Protect and defend the rights or property of Forlan Logistics and its family of Web sites, and, act in urgent circumstances to protect the personal safety of users of Forlan Logistics, its Web sites, or the public.


Control of your Personal Information

When you register, or otherwise give us personal information, Forlan Logistics will not share that information with third parties outside of the Forlan Logistics without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Forlan Logistics may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

You may contact Forlan Logistics at any time to request modification or deletion of your personal data, in accordance with established guidelines.

Security of Your Personal Information

Forlan Logistics strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Spain or any other country where Forlan Logistics, its subsidiaries, affiliates or agents are located.


Protection of Children's Personal Information

The Forlan Logistics site does not publish content that is targeted to children.


Use of Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.


The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket

  • Remember where you are in the order process

  • Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.


The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Track the pages you visits via Google Analytics


Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook, Twitter etc

This website will not:

  • Share any personal information with third parties.


By continuing to use this site you are agreeing to our cookie policy and accept the cookie usage outlined above.


Changes to this Statement

Forlan Logistics will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the top of the privacy policy. For material changes to this Policy, Forlan Logistics will notify you by placing prominent notice on the website.

Terms of Use

1.0 Interpretation

1.1 The Purchaser means the person, firm, company, organization or individual with whom the Contract is made.

1.2 The Supplier means The Forlan Logistics Ltd - Publishers of its associates and/or subsidiaries.

1.3 The Contract means the Contract between the Supplier and the Purchaser for the sale of a listing and/or advertising services, press release or other online services furthermore called "Services" of which these terms and conditions are part. All written and/or oral statements and representations are superseded by the Contract, unless inclusions or exclusions of terms contained herein are specifically varied by the Supplier in writing.

2.0 Acceptance of Services

2.1 The Purchaser by placing an order for the Service confirms their acceptance of the Contract and agrees to be bound by the Contract. Furthermore, regarding Press Releases the Purchaser accepts that the Editor's decision is final and the Supplier reserves the right to distribute Press Releases as they see fit.

2.2 Upon receipt of payment and information the Service will be made live.

2.3 The Supplier reserves the right to cease, suspend or remove Services from view, if at such time there is a dispute or delay over an agreed payment.

2.4 The Supplier reserves the right to suspend or remove Standard or Premium listings if they are not suitable or the purchaser is deemed to act in an unprofessional manner. The Editor's decision is final.

3.0 Prices, Payments and Refund Policy

3.1 All prices quoted by the Supplier are exclusive of VAT/TVA and/or taxes applicable at the time.

3.2 All prices will be reviewed from time to time and any increase will be advertised within this website.

3.3 Payments will only be accepted in Kwacha or $US dollar.

3.4 In accordance with Zambian law, you have a right to cancel your order within 7 days.

To cancel please email quoting your membership number and we shall make a refund within 30 days.

If you are outside the Zambia there is no legal obligation for us to make any refund. However, if there is an issue you are not satisfied with then please email

You also have any rights given to you by your credit card provider if you have paid by credit card.

4.0 Copyright

4.1 The Supplier reserves copyright on all materials and designs and forbids the Purchaser to pass such materials and designs to a third party or associated business without first seeking the Suppliers permission and agreement.

4.2 Any third party copyright materials used by the Supplier on behalf of the Purchaser cannot be used by the Purchaser without first seeking the third parties permission or agreement.

4.3 If the Purchaser supplies the Supplier with text, photography, artwork, animation, brochures, information or material of any kind, the Supplier will not at any time be responsible whatsoever in regard to copyright, errors or omissions, faults or subsequent damages. This also includes that supplied by software, discs or electronic transfers if supplied by the Purchaser to the Supplier for publishing to the Internet.

4.4 The Purchaser must indemnify the Supplier against third parties suffering subsequent faults and damages caused to hardware, software programs, or such damages as loss of production and earnings, due to materials supplied by the Purchaser for use by the Supplier.

4.5 The Supplier will not be held responsible for establishing 'Rights of Usage' on any materials supplied by the Purchaser.

5.0 Confidentiality

5.1 The Supplier will use every endeavour to maintain confidentiality on information so received.


6.0 General

6.1 Failure or delay by the Supplier in enforcing any term of the Contract shall not be construed as a waiver of any of its rights under it.

6.2 The illegality, invalidity or unenforceability of any part of this Contract will not affect the legality, validity or enforceability of the remainder.

6.3 This Contract shall be construed in all aspects as a Contract and in conformity with Zambian Law.

bottom of page